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Appraisal

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What is an appraisal?

If you and your insurance company fail to agree on the amount of actual cash value or amount of loss, either one can demand a determination by appraisal. If either makes a demand for appraisal, each shall select a competent, independent appraiser and notify the other of the appraiser’s identity within 20 days of receipt of the written demand. The two appraisers shall then select a competent, impartial umpire. If the two appraisers are unable to agree on an umpire within 15 days, you or we can ask a judge of a court of record in the state where the residents premises is located to select an umpire. The appraisers shall then set the amount of the actual cash value and loss. If the appraisers submit a written report of agreement to us, the amount agreed upon shall be the amount of the actual cash value and loss. If the appraisers fail to agree within a reasonable time, they shall submit their differences to the umpire. Written agreement signed by any two of these three shall set the amount of the actual cash value and loss. Each appraiser shall be paid by the party selecting that appraiser. Other expenses of the appraisal and the compensation of the umpire shall be paid equally by you and us. The insurance policy requires claims disputes to be resolved through a contractually mandated process called “appraisal”, which reads

How long does appraisal take?

Some appraisals are completed within a day, while others last several months. Some appraisals may even require a year or longer to resolve. It depends upon the size and complexity of the claim, who is named as appraiser, whether or not the appraisal is formal or informal, and how much discrepancy between the insured’s demand and the insurer’s settlement offer. 

Exactly what documentation do I need to submit to ICDR?

Depends on what’s in the dispute. Repair estimates and contents inventories that are detailed and complete so that the appraisal panel can consider an apples-to-apples comparison between the insured’s claim and the insurer’s settlement offer. 

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